SNMP Informant tm
Windows SNMP Extension Agents
There are two levels of support provided for SNMP Informant; General Product Support for all products, and Commercial Product Support for products purchased from Informant Systems, Inc.
| General Product Support | |
 |
Support
Forums - A public web-based forum with topics covering many
aspects of SNMP Informant and other Informant Systems products. You need to create an
account if you want to post. Viewing does not require an account to be
created. Please contribute if appropriate. Free version
support is only provided through the Informant Systems forums. |
 |
Knowledge-base - A collection of tips to help you with your SNMP
Informant implementation. Here you will find links to articles to help
you with your SNMP installation, from installation and security to
performance monitoring of various Microsoft products.
|
 |
MIBS - Here you can download
the MIBs for our product line.
|
 |
Installation and Configuration Guide - Here you can download
the Guide for our products. You need to have Adobe Reader installed.
Get it
here if you need it. |
 |
End User License
Agreement - Here you can download
the EULA for our products. You need to have Adobe Reader installed.
Get it
here if you need it. |
 |
Current Version Release Notes - You can read the latest updates to SNMP
Informant. You need to have Adobe Reader installed.
Get it
here if you need it. |
| Commercial Product Support (Advanced, APP and WMI versions) | |
|
|
1 year of unlimited email support
(from date of purchase). Updates are included for 1 year from time
of purchase. After that, a yearly maintenance fee of 20% of
purchase price applies.
Click the icon to open web-based email form.
Remember, your purchase information is automatically entered into our customer database (click image below to enlarge), so we can resend you the validation code(s) in case you misplace them.
|
Please include your Transaction Reference Number (PayPal or otherwise)
in the message, so we can confirm priority support.
If you
are having issues with any of our products, please check the web forums first.
You may find immediate resolution there. If you don't, feel free to send an
email using the form-mail link above, or (if for some reason the form does not work
or you'd rather not use it),
send an email to
, including
your transaction reference number.
Email support is not
guaranteed for any free
software provided by Informant Systems.
--- This web site and all contents
herein - Copyright © 2004-2008 by
Informant Systems,
Inc. ---
--- SNMP Informant
TM
is a
Trademark, the property of Garth K. Williams ---
